We now have a great team of people ready to tackle this new project. We wanted to make sure we had a balance of "big picture people", "people persons", and "detail people". We need a diverse group because the process has several different steps and the whole thing will go much better if we start off with the right people for the job.
Our big picture people have a good grasp where PCPL is headed and will help keep our project headed in the right direction
Our people persons will be conducting the interviews with library users.
Our detail people will be responsible for combing out all the tasks that the interviewers uncover.
Out team as a whole will then take all the information we have gathered and put it together to create the mental model.
Our first team meeting was a training session on this process. The team was given an overview of the process, the timeline, the goal of creating the mental model and some ideas on how we can use the model once it is created.
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